Privacy Policy
This Privacy Policy explains how Light Story processes personal data when you contact us, request a quote, book a studio session, review proofs, or receive edited files. It also describes the main categories of data we use, the purposes of processing, and the rights available to you under applicable data protection law.
Contact Information
Contact PageUse the contact details below for privacy questions, rights requests, or policy-related correspondence.
GDPR Overview
Under the GDPR, we process personal data only when we have a lawful basis, such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We keep processing limited to what is relevant for the photography service, website operation, communication, and recordkeeping.
GDPR Rights
If the GDPR applies to your data, you may have the right to access, rectify, erase, restrict, object to certain processing, and request data portability. Where processing is based on consent, you may withdraw consent at any time without affecting prior processing. You may also lodge a complaint with the competent supervisory authority.
Data We Collect
We may process identification and contact details, inquiry content, booking and session information, product counts, shot-list details, reference materials, payment-related records, gallery access activity, and technical data such as device and browser information. Where you submit images or business materials for a photography project, we also process the content you choose to provide for planning, production, review, and delivery.
Sources of Data
We receive personal data from contact forms, email, phone calls, consultation appointments, booking communications, shot-list exchanges, proof-gallery review, and delivery interactions. We may also generate limited operational data during the handling of a project, such as service records, access logs, and internal notes needed to manage the session and file delivery.
Cookie Types
The site may use strictly necessary cookies to support core functions, preference cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and the time needed to keep them active.
Cookie Control
You can block or delete cookies through your browser settings, and you may need to repeat your preferences on each device or browser. If certain cookies are disabled, some parts of the site may not function as intended, especially features linked to form submission, session continuity, or gallery access.
Purposes of Processing
We process personal data to respond to inquiries, assess project scope, prepare quotes, manage bookings, review shot lists and reference materials, coordinate product delivery, obtain sample setup approval, carry out photography production, provide proof galleries, edit and deliver files, handle payments and accounting, maintain records, secure our systems, and comply with legal obligations. We may also use limited technical data to operate the website, prevent misuse, and improve basic functionality.
Service Providers
We may share personal data with trusted service providers that support website hosting, communication handling, file storage, gallery delivery, technical maintenance, and similar operational tasks. These parties act on our instructions and are expected to use the data only for the services they provide to us.
Legal Disclosures
We may disclose personal data when required to comply with applicable law, a lawful request from a public authority, or a binding legal process. We may also share information where necessary to establish, exercise, or defend legal claims, or to protect our rights and the security of our services.
Your Rights
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, deletion where appropriate, restriction of processing, objection to certain processing, and portability of data you provided to us. Some requests may be limited where we must retain information for legal, contractual, or security reasons.
How to Make a Request
To exercise your rights, send a clear request using the contact details in this policy and describe the data or processing activity concerned. We may ask for information needed to confirm your identity and to locate the relevant records. If a request is complex or numerous, we may respond within the period allowed by law.
Data Retention
We keep personal data only for as long as needed for the relevant inquiry, booking, project management, delivery, accounting, dispute handling, or legal compliance purpose. When data is no longer required, we delete it or anonymize it unless a longer retention period is necessary under applicable law.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our processing practices, legal requirements, or the services we provide. The revised version will apply from the date it is published unless a different effective date is stated.